Comprehensive Smart Retail Solution

AI Box creates a new smart retail experience with insights into the needs of every customer!

In order to quickly respond to the frequent retail innovations, the retail industry is in dire need of effective data analysis and management technologies. Data can help us understand consumers better and make it easier to validate and review business investments in operations and sales, and TCIT's facial recognition technology is highly accurate and easy to use. We focus on the use of AI image analysis technology to generate scientific and objective data to enhance the efficiency of data analysis, and the application of AI Box in smart retailing can realize the automation and intelligence of in-store operation, customer service and security management through advanced edge AI technology and data analysis.

Data-Driven Marketing Decisions

  • Customer Segment Analysis:Through advanced image analysis technology, AI Box is able to recognize customers' age, gender and other information, providing precise customer segment analysis data to help retailers make marketing strategy adjustments.

 

Customer Behavior Analysis

  • Customer Behavior Tracking and Hot Zone Analysis: Tracks customers' paths through the store and analyzes hot and cold zones in the store to help retailers optimize merchandise displays and increase product exposure and sales opportunities.
  • Customer Sentiment Recognition: Using AI technology to recognize customers' facial expressions and analyze their emotional responses, such as excitement, satisfaction or dissatisfaction, it provides real-time emotional data to help retailers enhance the customer service experience.

 

VIP customers are instantly recognized when they enter the store

  • Face Recognition Technology: AI Box recognizes VIP customers when they enter a store and sends a notification to the store staff or customer service team to prepare a personalized reception, making VIP customers feel special and valued.

 

Staff Management and Customer Flow Control

  • Behavioral Management of Store Employees: AI Box can assist in managing store staff behavior and service conditions to ensure that service quality is up to standard, and can monitor for passive absenteeism to help retailers optimize their internal management.
  • Customer traffic managementThe new system can monitor the flow of customers in the store to avoid crowding or long queues, and adjust the staffing level according to the flow of people to enhance the operational efficiency of the store.

 

Intelligent Security Monitoring

  • Abnormal Behavior Detection: AI Box can automatically detect suspicious behaviors, such as maliciously damaging merchandise, and send timely alerts to store managers to reduce security risks.
  • Late Night Invasion DetectionFor example, once abnormal behavior (e.g. unauthorized personnel breaking into the store) is detected after the store is closed, a notification will be sent to the store management immediately.
  • Fire Detection in an Unoccupied Store Late at NightThe AI Box's Edge AI function detects the abnormal appearance of smoke or flames during unattended nighttime hours and notifies store management immediately, shortening fire response time and minimizing losses.

 

Smart Store Integration Management

  • Centralized management platform: The system can centralize all camera data into one management platform, store managers can instantly view all kinds of activity data in the store, and quickly respond to all kinds of events.
  • Report Generation: Data reports can be generated to help retailers better understand the status of their operations.