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Comprehensive Smart Retail Solution

Insight into the needs of each customer, FocusAI creates a new smart retail experience!

In order to quickly respond to the frequent retail innovations, the retail industry is in dire need of effective data analysis and management technologies. Data can help us understand consumers better and make it easier to validate and review business investments in operations and sales, and TCIT's facial recognition technology is highly accurate and easy to use. We focus on using AI image analysis technology to generate scientific and objective data to enhance the efficiency of data analysis, and FocusAI's smart retail applications can automate and smarten in-store operations, customer service and security management through advanced edge AI technology and data analysis.

Data-Driven Marketing Decisions

  • Customer Segment Analysis:Through the camera's image analysis technology, FocusAI is able to recognize customers' age, gender and other information, providing accurate customer segment analysis data to help retailers make marketing strategy adjustments.

 

Customer Behavior Analysis

  • Customer Behavior Tracking and Hot Zone Analysis: Using FocusAI cameras to track customers' paths through the store and analyze hot and cold zones, retailers can optimize their merchandise displays to increase product exposure and sales opportunities.
  • Customer Sentiment Recognition: Using AI technology to recognize customers' facial expressions and analyze their emotional responses, such as excitement, satisfaction or dissatisfaction, it provides real-time emotional data to help retailers enhance the customer service experience.

 

VIP customers are instantly recognized when they enter the store

  • Face Recognition Technology: FocusAI cameras can instantly recognize VIP customers when they enter a store and send notifications to store staff or customer service teams to prepare for a personalized reception, making VIP customers feel special and valued.

 

Staff Management and Customer Flow Control

  • Behavioral Management of Store Employees: FocusAI cameras can help manage store staff behavior and service conditions, ensure service quality is up to standard, and monitor for negative slack, helping retailers optimize their internal management.
  • Customer traffic managementThe AI camera can monitor the customer flow in the store in real time to avoid crowding or long queues, and can adjust the staffing according to the flow of people to enhance the operational efficiency of the store.

 

Intelligent Security Monitoring

  • Abnormal Behavior Detection: FocusAI cameras can automatically detect suspicious behavior, such as malicious damage to merchandise, and send timely alerts to store managers to reduce security risks.
  • Late Night Invasion DetectionFor example, FocusAI sends a notification to store management as soon as it detects abnormal behavior (e.g., an unauthorized person breaking into the store) after the store has closed.
  • Fire Detection in an Unoccupied Store Late at NightFocusAI's Edge AI feature detects the abnormal appearance of smoke or flames during unattended nighttime hours and notifies store management immediately, shortening fire response time and minimizing losses.

 

Smart Store Integration Management

  • Centralized management platform: FocusAI system can centralize all camera data into one management platform, allowing store managers to instantly view all kinds of activity data in the store and quickly respond to all kinds of events.
  • Report Generation: FocusAI generates data reports to help retailers better understand their operations.